CARDEXCHANGE®
SUPPORT

PRODUCT SUPPORT PLANS

Our Support Plans

We strive to give excellent support by providing many resources for our customers to nd answers to questions. Give yourself peace of mind and choose one of our Standard or Premium support packages for your CardExchange® products. Our support plans provide guranteed response times, access to our support ticketing system, and more. Get started today and subscribe to one of our support plans options below to bring you a VIP experience like no other!
Starting at

$20

Annually

Support Plans

Give yourself peace of mind and choose one of our support plans for your CardExchange® product. Guranteed response times, access to our support ticketing system, and more

Starting at

$20

Annually

Support Plans

Give yourself peace of mind and choose one of our support plans for your CardExchange® Producer. Guranteed response times, access to our support ticketing system, and more...

Starting at

$45

Annually

Support Plans

Give yourself peace of mind and choose one of our support plans for your CardExchange® Visitor. Guranteed response times, access to our support ticketing system, and more...

Starting at

$40

Annually

Support Plans

Give yourself peace of mind and choose one of our support plans for your CardExchange® PriceTag. Guranteed response times, access to our support ticketing system, and more...

Compare Our Support Plans

Our standard perpetual licenses come with BASIC FREE support. All our subscription based solutions come with all the benefits of our STANDARD support plan
Benefits Basic Standard Premium
Email Support *
48 Hours

24 Hours

4 Hours
Product Forum Access
Online Help Files, Manuals, and Videos
Free Version Upgrades -
License Recovery -
Phone Support * - -
Online Remote Support * - -
Discount Professional Services ** - -
Discount Installations ** - -
Discount Trainings ** - -
* Within our business hours
** 25% on MSRP via coupon

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ISO/IEC 27001:2013 

United States

201 Sand Creek Rd, Suite L-E
Brentwood, CA 94513

Monday – Friday
9am – 5pm (EST)
+1 (925) 529 4999

Netherlands

Stationsplein 13 A
3818 LE, Amersfoort

Monday – Friday
9am – 5pm (CET)
+31 (0)20 2251 447

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