Program not asking for user credentials

1 month 3 weeks ago
Brandon Johnson
Posts: 15
Program not asking for user credentials #7133
Hi James,

Which version of the software are you using?

If you are using version 10, then you need to make sure that you have also set up the CardExchange.exe.config file to point to the correct cegateway.sqlite file. The user logins feature is configured in that sqlite file.

Here is a link to show you how to check that:

I would check the computer where it is working, and make sure where that sqlite file is pointed to. If it is pointed to one in a shared directory, then you will need to make sure that the other client is pointed to the same file.

Kind regards,
Brandon Johnson
1 month 3 weeks ago
Fresh Boarder
Fresh Boarder
Posts: 1
Topic Author
Program not asking for user credentials #7132
after installing and enabling the license for this new client instance, the program is bypassing authentication and not asking for user credentials.

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